The disruptions of the past several months have forced companies of all sizes to look closely at how they conduct business.

Perhaps no other part of the economic engine has faced more uncertainty than supply chains. From toilet paper and cleaning products shortages that led to empty shelves and desperate consumers, through numerous travel and transportation restrictions that grounded planes and docked ships, and finally to international disagreements that have ratcheted up economic tensions, supply chains have faced one challenge after another.

Unlike companies in front-line industries such as healthcare, food service and retail, most software companies haven’t had to rethink everything about their businesses during the COVID-19 pandemic.

But what has changed for software providers is what their customers have been facing. They’ve seen a fall in sales and uncertain demand and their employees are suddenly working from home, making remote access to data more important then ever.

When COVID-19 started spreading in the U.S. in early March, things changed very quickly for Depatie Fluid Power. Order volume for the Portage, Mich.-based company’s hydraulic and pneumatic equipment become a mystery.
Rather than making decisions in a panic, the company started running a scenario planning drill—it looked at cash flows, played out a number of possible paths and turned a potential guessing game into decisions based on actionable insight.

The Software Hairball Syndrome (SHS) is a real problem for businesses as they grow and evolve. No wholesaler or distributor wants to have this condition - it's messy and takes its toll on all concerned.

Have you ever thought about how much your ERP actually costs? Unfortunately, there’s no definitive answer – the answer’s the same as the length of the proverbial piece of string – it depends.


We digest the latest report to come out of independent consulting firm Lumenia, as it discusses the numerous variables impacting the true cost of ERP.